Iain A. MacDonald

Sykes Enterprises, Inc. engaged in the provision of multichannel demand generation and global customer engagement services. It operates through the following segments: Americas, Europe, the Middle East and Africa (EMEA), and Other. The Americas segment includes the United States, Canada, Latin America, Australia, and the Asia Pacific Rim; and offers outsourced customer engagement solutions and technical staffing. The EMEA segment covers outsourced customer engagement solutions and fulfilment services. The Other segment represents other items such as corporate and other costs, other income and expense, and income taxes. The company was founded by John H. Sykes in 1977 and was headquartered in Miami, FL.

Yakara Ltd. engages in developing products and services for telecom and contact centre industries. Its services include smartphone payment, multimedia business messaging, omni-channel payment, collecting timely customer feedback, and multi-channel appointment handling. The company was founded by Michael John Gough, Charles Stuart Malcolm, and James Edward Lovelace in 1995 and is headquartered in Leith, the United Kingdom.

Realise is one of the few digital companies who have been around almost as long as the Web itself. And time has taught the company that in its world, change is the only constant. So, in the true spirit of the digital age, the company had evolved its brand and its core positioning.

Part of Sitel Group, McQueen International Ltd provides disk duplicating services for software companies and operates call centers. The company is based in Galashiels, UK. McQueen International was acquired by Sykes Enterprises, Inc. on January 05, 1998 for $69 million.

Scottish Enterprise operates economic development agencies. It works with enterprise, innovation, and investment agencies. The firm has partnership with universities, colleges, local authorities, and other public sector bodies to improve the government's economic strategy. The company is headquartered in Glasgow, the United Kingdom.

Part of WMB Holdings, Inc., U.S. Corporate Services provides public record search and filing services to law firms. The company is based in St. Paul, MN. U.S. Corporate Services was acquired by Corporation Service Co. from RELX Plc on February 01, 2005.