Lana J. Little

Startek, Inc. engages in the provision of global customer experience solutions. Its solutions help global companies to connect emotionally with their customers, solve issues, and improve net promoter scores and other customer-facing performance metrics. The company offers multiple services, including sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. It also manages programs using a variety of multi-channel customer interactions, including voice, chat, email, social media and back-office support. It operates through the following geographical segments: Americas, Malaysia, India and Sri Lanka, Australia, South Africa, and Rest of World. The company was founded by A. Emmet Stephenson and Michael W. Morgan in 1987 and is headquartered in Denver, CO.

Teletech International SA provides consulting services. It offers customer relationship management, e-learning solutions, knowledge management, appointment booking, project qualification and detection, help desk, hotline, audit and training services. The company was founded by Emmanuel Mignot in 1993 and is headquartered in Dijon, France.