Lisa Renda

Part of Verint Systems, Inc., BPA Corporate Facilitation Ltd. is a British company that specializes in contact center quality experience management. With over 30 years of experience, BPA Quality is a leader in delivering contact center excellence. The company was founded by David Sydney Michael Blackwell and is currently headquartered in Exeter, UK. Lisa Renda has been the CEO of the company since 1993.

BPA International, Inc. (dba BPA Quality) provides quality evaluation, customer insight and people development solutions. It offers remote call monitoring, mystery contact insight and competitive review, agent training, team leader coaching and training, consulting and professional services, customer satisfaction surveys, social media monitoring and calibration services. The firm serves the transport and travel, banking and insurance, housing associations, technology, automotive, business services, education and utilities industries. The company was founded in 1988 and is headquartered in Garden City, NY.

Part of Verint Systems, Inc., BPA Corporate Facilitation Ltd. is a British company that specializes in contact center quality experience management. With over 30 years of experience, BPA Quality is a leader in delivering contact center excellence. The company was founded by David Sydney Michael Blackwell and is currently headquartered in Exeter, UK. Lisa Renda has been the CEO of the company since 1993.

BPA International, Inc. (dba BPA Quality) provides quality evaluation, customer insight and people development solutions. It offers remote call monitoring, mystery contact insight and competitive review, agent training, team leader coaching and training, consulting and professional services, customer satisfaction surveys, social media monitoring and calibration services. The firm serves the transport and travel, banking and insurance, housing associations, technology, automotive, business services, education and utilities industries. The company was founded in 1988 and is headquartered in Garden City, NY.

BPA International, Inc. (dba BPA Quality) provides quality evaluation, customer insight and people development solutions. It offers remote call monitoring, mystery contact insight and competitive review, agent training, team leader coaching and training, consulting and professional services, customer satisfaction surveys, social media monitoring and calibration services. The firm serves the transport and travel, banking and insurance, housing associations, technology, automotive, business services, education and utilities industries. The company was founded in 1988 and is headquartered in Garden City, NY.

BPA International, Inc. (dba BPA Quality) provides quality evaluation, customer insight and people development solutions. It offers remote call monitoring, mystery contact insight and competitive review, agent training, team leader coaching and training, consulting and professional services, customer satisfaction surveys, social media monitoring and calibration services. The firm serves the transport and travel, banking and insurance, housing associations, technology, automotive, business services, education and utilities industries. The company was founded in 1988 and is headquartered in Garden City, NY.